Widget Jones's Diary (Widgets)

Sulu: Can you give us a status report, Captain? Temperature's still dropping. Now 41 degrees below zero.

Lieutenant Sulu may have been the first one to use Widgets, making him possible to answer promptly to Captain Kirk.

Now, try to imagine it in Efficy. A customer calls, and through the CTI Integration, his information is displayed. Instantly, by looking at his widgets, you can see the customer's current status:

• has he paid his invoices?


• are there any open cases?


• what is his overall feeling about your support?


• ...

Now you can define any "mood indicator" in any entity...

Enjoy !

Au revoir, à bientot,

Cedric